Frequently Asked Questions
We've compiled a list of the most common inquiries to help you find information on orders, shipping, returns, and more.
What kind of bulb can I use in my MOLD lamp?
For all of our lamps, we recommend LED bulbs under 4W and below. Should you need it replaced, you may reach out to us!
How do I take care of my MOLD lamp?
Avoid placing it near high heat, direct sunlight, or humid areas (like bathrooms) to preserve the material’s integrity over time.
My lamp came broken. :( What do I do?
In the case of breakage, we offer a lifetime repair warranty for your lamp. If anything needs fixing, just bring it back to us— we’ll make it good as new! Drop by here or send us a DM on Instagram.
How can I pay?
We offer a wide range of payment options to ensure a smooth and convenient checkout experience. You can pay for your order using BPI Bank Transfer.